Terms & Conditions

 

 

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Pricing and Payment

The prices listed on this site include VAT at the present rate and are valid when the order is placed. Shipping costs will be added to the prices. In case of a product exchange for another one, the price of the final product is apllied. For signed-in customers registed and correctly identified as a company, prices are listed without VAT.

The orders may be paid by Multibanco (only for portuguese bank accounts), credit card via PayPal, Moneybookers, payment from your checking account or wire transfers to this bank account number


NIB: 0007 0000 00050703259 23
IBAN: PT50 0007 0000 0005 0703 2592 3
SWIFT/BIC: BESCPTPL

 

The proof of payment must be sent referring your order number to the following email geral@rouxprofessional.com. If payment was made online, such as credit card, ATM, Moneybookers or PayPal the proof of payment will be issued by the respective banking entities and included in your order. The orders are processed right after our services receive the proof of payment.

In case the item is out of stock or unavailable for ordering you can ask for a return of the amount paid or an item exchange.

The costs will be the customer’s responsibility.

 

Invoices and Receipts

The invoice will be sent with the product.

 

Items Shipping

Our online products can be shipped to the following countries: The delivery dates are of a third party’s responsibility and can be read in the additional information of the selected service.

 

Shipping Costs

The items shipping costs are the following:

Portugal: Deliveries from 24 hours appon payment confirmation (according to stock). Orders made during the weekend with deliveries from 72 hours.

  • Up to 2 Kg - 5,95€ | 2 Kg to 5 Kg - 6,95€ | 5 Kg to 10 Kg - 7,95€ | 10 Kg to 20 Kg - 10,95€ | 20 Kg to 30 Kg - 13,95€ 
  • Starting from 30 Kg (Aditional price per Kg) - 0,50€

 

Portugal (Azores and Madeira): Deliveries from 72 hours appon payment confirmation.  Madeira: The prices shown are for deliveries via Sea transport.

  • Up to 2 Kg - 9,95€| 2 Kg to 5 Kg - 14,95€| 5 Kg to 10 Kg - 19,95€| 10 Kg to 20 Kg - 24,95€| 20 Kg to 30 Kg - 35,95€ 
  • Starting from 30 Kg (Aditional price per Kg) - 1,95€

Spain: Deliveries from 24 hours appon payment confirmation (according to stock). Orders made during the weekend with deliveries from 72 hours. 

  • Up to 2 Kg - 6,95€| 2 Kg to 5 Kg - 8,95€| 5 Kg to 10 Kg - 10,95€| Starting from 10 Kg (Preço p/ Kg adicional) - 1,50€ 

 

Espanha (Balearic and Canary): Deliveries from 72 hours appon payment confirmation. Canary: The prices shown are for deliveries via Sea transport.

 

  • Up to 2 Kg - 19,95€| 2 Kg to 5 Kg - 39,95€| 5 Kg to 10 Kg - 69,95€| Starting from 10 Kg (Preço p/ Kg adicional) - 5,95€ 

 

How to Order

All our online items are subject to the stock availability. To order any of our online items click on “Add to shopping cart” in any item page. Whenever an order is placed in the shopping cart the customer will receive a confirmation email and all related information. When the order is concluded a confirmation screen will show. The customer can access all related data in the online account. All information is stored in our website in accordance with our Privacy Policy.

 

Legal Rights

These "Terms and Conditions" do not interfere with the customers rights stated in the present legislation.